We're here to help!
For in-game help:
You can join our Discord server where other players and staff will help you out.
You can also reach out to a Helper directly.
For Store and purchase help:
Before asking for help please wait up to 15 minutes for payments to be processed and items to be delivered. Make sure you have space in your inventory and watch out for messages in chat.
Please contact us at [email protected] stating your problem, please include your Minecraft IGN, Packages Purchased, Transaction ID and a screenshot of the receipt Tebex sends you when buying in our webstore.